Platforms like OpenPhone store your calls, texts, and voice messages with a contact in one thread so you can easily follow up with the right context. Virtual phone systems also make it easier to review past interactions and keep the conversation going with your clients. Plus, text messages are tied to your business number rather than your cell number so you don’t have to worry about callers reaching your personal number when you’re off the clock. For example, you can set up caller ID to instantly identify your business and make sure contacts know who’s on the other line. Your business can use a virtual number to provide customers and callers with more context about who you are. That’s where a virtual phone number comes in. Customers who don’t recognize your company’s name or texting platform are more likely to delete your message before giving it a look. ![]() Plus, inconsistent points of contact can be confusing to newer customers or even look untrustworthy. Using a less business-friendly platform can make building relationships with customers more time-consuming to follow up - and far more difficult to do at scale. When you need to build professional relationshipsīasic texting services like WhatsApp and Messenger are good enough for personal relationships - but they’re not good enough for professional interactions. Here are three scenarios where free text scheduling apps don’t make sense: 1. However, basic delayed text message apps don’t come with the features that support your actual goals. ![]() There are dozens of free texting apps available to business owners - including personal use options like iMessage or Facebook Messenger. ![]() OpenPhone: The best app to schedule texts at a later time and much more 3 scenarios where you need more than a free text scheduling app
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